About Us Contact Us Terms & Conditions Responsible Gaming

About AVX:

AVX is an online entertainment brand, focused primarily on offering casino gaming products and services Asia Pacific markets. At AVX, we have a simple vision to provide customers with gaming entertainment of premium quality and at exceptionally good value. We are committed to providing you with gaming products that is industry leading. Our products, together with our unbeatable promotions and support staff, ensure that by playing at AVX, you are guaranteed the best gaming experience possible. AVX is registered with license from Cagayan Economic Zone Authority, is one of Asia's leading casino gaming. With staff of over one hundred, we aim to appeal to all player types offering a quality internet casino gaming experience with industry-leading variety, impeccable game integrity, and spectacular, richly themed graphics.

Variety of products

AVX has earned its reputation as one of the leading online entertainment website by its commitment to provide the players a full package of sophistication, look and feel. Whether it is online Baccarat, Roulette or SicBo you fancy, here you will find them all in one advanced playing platform with superb graphics, animations, adjustable game-play speed and sound effects. This online casino suite is complemented by the ever-popular online slots, and progressive jackpots, providing the player with numerous chances to win big cash prizes.

Excellence in Customer Care

Available 24 hours a day, 7 days a week, our AVX customer service department are there for you - to help answer your questions and resolve your issues as quickly, politely and efficiently as possible. We focus on the needs of our AVX customer by staying true to our core service principles:

The customer always come first Your satisfaction drives our business We will always strive to exceed your expectations

Confidentiality and System Security

According to regulations, every player is allowed to possess only one AVX account. In order to maintain the integrity and fairness of the system, we will conduct regular security checks for your protection. We use the most innovative software technology to ensure game fairness. We use advanced security measures and 24 hour monitoring to ensure game safety and security.

Everyone is a winner here at AVX Casino and we look forward to welcoming you onboard to enjoy a gaming experience that is of a distinctly superior quality.

Customer Support Specialists are available everyday for 24 hours.

Wechat ID_AVXmy

[email protected]

Live Chat with Customer Support Specialists by Clicking Live Help

Term and Condition

TERMINATION, ACCOUNT CLOSURE OR FORFEITURE

XXX reserves the right, in its sole discretion, to void any winnings and forfeit any balance in your betting account, to terminate the Agreement and/or to suspend the provision of the Services/deactivate your account if:

we identify that you have more than one account with us;
we identify that you are not Malaysian;
you are in breach of herein, the provision of the Services any term of this Agreement;
we are aware that you have played at any online gaming site or services and are suspected of fraud, collusion (including in relation to charge-backs) or unlawful or improper activity;
you are suspected belong to syndicate group with intention of swindling;
your registration information is incorrect or misleading;
your IP Address are suspicious;
you failed to provide the identification information requested;
you are not of legal age;
you have "charged back" or caused a "charge back" against us or denied any of the purchases or deposits that you made to your account;
you have allowed (intentionally or unintentionally) someone else to use your account;
you are depositing money originating from criminal or other illegal or unauthorized activities;
If the provision of the Services is suspended and/or your account is deactivated in accordance to the terms herein, the provision of the Services will only be reinstated and/or your account reactivated after the necessary rectification (if capable of being rectified) action has been taken by you and such rectification has been verified to our full satisfaction.

Responsible Gaming

xxx strives to provide a channel of entertainment to our customer in a positive way. In serving this purpose, we have in place major safeguards to promote and ensure responsible gambling. We encourage our customers to identify their degree of problem gambling risk through the assessment of the checklist below:

Do you stay away from work or studying in order to gamble?
Do you gamble to escape from boredom or unhappiness?
When gambling and you run out of money, do you feel lost and in despair and feel the need to gamble again as soon as possible?
Do you gamble until all your money is lost?
Have you ever lied to cover up the amount of money or time you have spent gambling?
Have you ever lied, borrowed or stolen to maintain betting habits?
Are you reluctant to spend gambling money on anything else?
Have you lost interest in your family, friends or hobbies?
After losing, do you feel you must try and win back your losses as soon as possible?

Problem Gambling Checklist

If the majority of the answers are 'yes', it may be a sign of gambling problem. We recommend that you:

Gamble as a form of leisure.
Avoid chasing losses
Gamble only within your means
Keep track of the time and amount of money spent

Self Exclusion

For customers who wish to self-exclude themselves from gambling, we provide a self-exclusion facility enabling customers to close their account(s) for a minimum period of six months up to five years as requested. Please contact Customer Services via the ‘Contact Us’ section of our website for more information.